bg122 Terms and Conditions

1General Provisions and Definitions

These Terms and Conditions ("Terms") form a legally binding agreement between bg122 ("Platform", "we", "us") and any user ("User", "you"). By using the bg122.lat website and its associated services, you are considered to have read these Terms carefully and given your full consent.

The key terms used in this document are defined below:

• "Platform" — The bg122.lat website and all services connected to it.
• "Account" — Each individual user profile registered on bg122.
• "Funds" — Bangladeshi Taka (BDT) deposited into your account.
• "Bonus" — Additional credits or benefits provided as promotional offers.
• "Gaming Activities" — Sports betting, casino games, slots, and other entertainment services available on bg122.

These Terms are operated from Bangladesh and apply to all services on the bg122 platform. In the event of any dispute, the English version of this document shall be considered final.

2Eligibility and Account Registration

To open an account on bg122 and use its services, you must meet all of the following conditions:

• You must be at least 21 years of age. No one below this age limit will be permitted to open an account under any circumstances.
• You must be a real individual — registration using any artificial entity or bot is strictly prohibited.
• Each person may open only one account. Attempting to open multiple accounts may result in all accounts being immediately closed.
• All information provided at registration must be truthful, accurate, and up to date.
• The email address and phone number you provide must be active and your own.

After registration, bg122 may at any time request supporting documents from you (national ID, passport, etc.) for identity verification purposes. We reserve the right to temporarily restrict an account if the required documents are not provided.

3Account Security and Responsibility

The security of your bg122 account is entirely your responsibility. Sharing your password or login details with anyone else is strictly prohibited. If you become aware of any unauthorised access to your account, you must notify our support team immediately.

• Use a strong and unique password that has not been used anywhere else.
• Never write down your login details or choose a password that is easy to guess.
• Always sign out after logging in from a public or shared device.
• You will be fully responsible for all activities carried out through your account.

Attempting to access a third party's account or misuse account information will be considered a serious violation and may result in permanent account closure.

4Deposit and Withdrawal Policy

Financial transactions on bg122 are processed through the digital payment methods available in Bangladesh. The following methods are supported:

• bKash — Instant mobile banking
• Nagad — Bangladesh Post Office digital transaction service
• Rocket — Dutch-Bangla Bank mobile service
• Upay — UCB mobile financial service
• Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

Deposit Conditions:

• Minimum deposit amount: ৳100 (by any method).
• Deposited funds must come only from a payment account registered in your own name.
• Depositing money through a third party or in someone else's name is not permitted.

Withdrawal Conditions:

• Minimum withdrawal amount: ৳500.
• Withdrawal processing normally takes between 30 minutes and 3 hours.
• Withdrawal requests are sent only through the same method used to make the deposit.
• Withdrawal requests may be temporarily held if identity verification has not been completed.
• To withdraw winnings from bonus funds, the specified wagering conditions must be met (see Section 5).

5Bonuses and Promotional Offers

bg122 offers various bonuses and promotional offers for new and existing members. It is essential to read the following conditions carefully before accepting these offers.

Welcome Bonus:

• 120% bonus on the first deposit, up to a maximum of ৳5,000.
• Example: Deposit ৳1,000 and receive a ৳1,200 bonus, giving a total balance of ৳2,200.
• Example: Deposit ৳10,000 and receive a maximum bonus of ৳5,000, giving a total balance of ৳15,000.

Wagering Conditions:

• To withdraw winnings from a bonus, a 25x wagering requirement must be met.
• Wagering is calculated only on the bonus amount, not on the deposit.
• Example: ৳1,200 bonus × 25 = ৳30,000 in bets must be completed before withdrawing winnings from the bonus.

General Bonus Rules:

• Each bonus offer has a specific validity period, which is communicated at the time the offer is received.
• If bonus abuse or manipulation is attempted, the bonus will be cancelled.
• Attempting to claim bonus benefits using multiple accounts will result in all associated accounts being closed.
• bg122 reserves the right to modify, suspend, or cancel any bonus offer at any time.

6Gaming Policy and Fair Play

bg122 is committed to ensuring a fair, transparent, and safe gaming environment. All games on our platform operate in accordance with fair play principles.

• The outcome of all games is independent and not predetermined.
• No guarantee of winning is given for any game outcome.
• If a game session is interrupted due to a technical issue, the amount of the relevant bet may be refunded subject to verification.
• In sports betting, match results depend on the official announcement of the relevant sports authority.
• We reserve the right to void any bet that contains erroneous odds or a faulty game configuration.

If an abnormal win occurs on the bg122 platform due to a technical error, we reserve the right to cancel that transaction subject to verification.

7Prohibited Activities

The following activities are strictly prohibited on bg122, and engaging in them will result in immediate account closure:

• Money laundering or using funds obtained from illegal sources.
• Using software, bots, or automated tools to manipulate games.
• Opening multiple accounts to take advantage of bonuses or promotions.
• Colluding with other users to exploit the betting system.
• Attempting to exploit security vulnerabilities or technical weaknesses of the platform.
• Registering under a false identity or forging documents.
• Playing games or managing an account on behalf of a third party.
• Chargeback fraud — claiming a payment reversal after making a deposit.

If any such activity is detected, the relevant account will be immediately closed and any funds obtained illegally will be seized. We reserve the right to take legal action in serious cases.

8Account Suspension and Closure

bg122 reserves the right to temporarily suspend or permanently close your account in the following circumstances:

• Violation of any provision of these Terms.
• Failure to cooperate with the identity verification process.
• Suspicion of fraudulent or suspicious financial transactions.
• The account remaining inactive for an extended period (generally more than 12 months).
• You request closure of the account yourself.

If you wish to close your account yourself, please contact our support team. The status of deposited funds will be determined through a fair process before the account is closed.

9Responsible Gaming

bg122 firmly believes in responsible gaming principles. Gaming is for entertainment — it is not a solution to financial problems. We are committed to the wellbeing and safety of our users.

• Only persons aged 21 and above may use our platform.
• Do not bet beyond your means — gaming should never be done by taking on debt.
• Set your own limits for your play and stick to them.
• If needed, you can inform the support team to apply a temporary break or permanent restrictions to your account.
• You may request self-exclusion for your account if you feel it is necessary.

To learn more about responsible gaming, please visit our Responsible Gaming page.

10Privacy and Data Protection

bg122 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep your data secure.

• Your personal information is never sold or rented to any third party.
• Financial information is always stored in encrypted form.
• Information may be provided to authorities upon request under applicable law.
• To learn more about how we collect and use your information, please see our Privacy Policy.

11Intellectual Property

All content on the bg122 website — logos, designs, text, graphics, software, and other elements — is protected by bg122's intellectual property rights.

• Reproducing, distributing, or modifying any content on the platform without prior written permission from bg122 is prohibited.
• The intellectual property of game provider companies (Pragmatic Play, Evolution Gaming, JILI, etc.) is reserved under their respective companies.
• Printing or downloading pages for personal and non-commercial purposes is permitted.

12Limitation of Liability

bg122 is not liable for the following:

• Losses during play due to technical issues, server downtime, or internet connection interruptions.
• Losses caused by the failure or delay of third-party payment service providers.
• Losses resulting from unauthorized account access where the cause is the user's own negligence.
• Service disruptions due to force majeure events — natural disasters, government directives, or other uncontrollable occurrences.

In any circumstance, bg122's maximum liability will be limited to the amount you deposited in the relevant transaction.

13Changes to Terms

bg122 reserves the right to modify these terms at any time. For significant changes, a notification will be sent to the registered email address or announced clearly on the platform.

• Continued use of the platform after changes have been made will be considered as acceptance of the new terms.
• If you do not agree to the new terms, you may contact support to close your account.
• The date of the most recent update will be noted at the top of this page.

14Dispute Resolution

If a dispute arises between bg122 and a user, we will first attempt to resolve it through our support team. The dispute resolution process:

1. Step 1: Submit your complaint to the support team and describe the matter in full detail.
2. Step 2: The support team will review your complaint and propose a resolution.
3. Step 3: If you are not satisfied with the resolution, the matter will be escalated to senior management.
4. Final step: If all efforts fail, the dispute will be resolved under applicable law.

Including all relevant information, screenshots, and transaction details when submitting a dispute will help reach a faster resolution.

15Contact

If you have any questions or need clarification about these terms, please contact our support team:

• Email: [email protected]
• Live Chat: Get help in Bengali via direct chat, 24/7.
• Service Hours: Seven days a week, twenty-four hours a day.

Our support team provides assistance in both Bengali and English.